We recently partnered with the NHS Confederation to prepare a thought-leadership paper for CEOs of Mental Health Providers. It is a guide to how these organisations are leveraging social media technology to disseminate information about mental health conditions. Also, it examines how social media can be used to prevent community members from entering or re-entering secondary care, through the use of innovative mental health management communities.
The case studies included in this Briefing clearly demonstrate best practice, challenges that need to be anticipated, potential solutions to those challenges, as well as the benefits of using social media as a business and care solution, both for the patient and organisation.
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Social mediaSocial media has given us the power to communicate with more people than ever before. Your customers are talking about you and their opinions are being heard by thousands of people.